Common occurrences with conversational AIThere is a lot we try to keep out of your hands, so you have to do as little work as possible. However, we don't have control over a couple of things:Wellgrow (GoHighLevel) calendars and calendar configurations - Y ...
Background & PurposeThis SOP is designed to assist in troubleshooting issues related to conversational calendar booking for client-facing interactions. Following the outlined CASPER triage process ensures efficient problem identification and resolutio ...
Connecting OAuth in Wellgrow (HighLevel) and Troubleshooting Complex ScenariosBackground and PurposeThis SOP provides a step-by-step guide to connect OAuth in Wellgrow (HighLevel) at both the agency and sub-account levels, including solutions for common t ...
Background and PurposeThis SOP outlines best practices for creating and configuring a knowledge base to enable AI assistants to deliver accurate, domain-specific, and business-specific answers. The process ensures consistency and reliability in handling F ...
Background and PurposeThis SOP guides users on configuring and optimizing AI response times and queuing settings for AI assistants. The purpose is to balance response speed, contextual accuracy, and a human-like feel, aligning with user preferences.Steps ...
Why Are My Calls Failing?If your calls aren’t going through, it's often not because of your platform or internet - it’s because your number is being blocked or rejected either by the person you're calling or their phone company (carrier). The two mos ...
General Information1. Tell me about your company?[Provide information about the company's history, services, and products.]2. Where are you located?[Specify office and manufacturing locations.]3. What is your return policy?[Detail return and refund polici ...